Job Description for Call Centre

Monthly Salary: R 10,500 basic and R4,500 variable performance based

About The Position

Sparkfolios South Africa (Pty) Ltd specialises in performance management and software development. We are seeking experienced call centre consultants to join our team of professionals. Our call centre focuses on giving our clients the very best service, so a positive attitude is absolutely essential.


These are full time permanent positions at our Howard Centre offices and you are required to work Monday to Friday between 8am and 5pm. The job entails you to liaising with clients 

  • telephonically
  • an online chat portal
  • support tickets
  • and e-mail

Potential candidates must meet the following requirements:

  • At least 2 years inbound and outbound customer service experience gained in a Call Centre
  • Excellent command of the English language is essential in order to liaise with our clients
  • A second language is not essential but will be advantageous
  • A minimum of a Matric qualification
  • A good clear credit record
  • No criminal record
  • Experience in MS Office – Word, Excel, Powerpoint
  • Experience with Google email, google drive, Google calendar, Google spreadsheet, Google documents
  • A good typing speed
  • Advanced computer navigation skills
  • Must have a valid driver’s licence and own transport