by Hendrik Bruwer | Mar 20, 2019 | All staff
Achieve Goals Call centre staff not meeting standards. During 2018 our client needed to increase their focus on achieving multiple call centre standards. Even with lucrative monetary offerings staff simply did not engage with the business goals. Wouldn’t it been...
by Hendrik Bruwer | Mar 13, 2019 | All staff, Financial Services, Recognition, Sub Saharan Africa, Success
Above top standard Recognition & praise fall short of expectations During 2017 our client started to experience a drop off in staff engagement with their strategic business goals. An external anonymous survey was commissioned to understand the leading cause for...
by Hendrik Bruwer | Jun 6, 2014 | All staff
Features of the Goal Tracker series. Toggle between the tabs to see more detail. Manager TimeMaintaining FocusConversation Content Manager time is efficiently used and focused View the whole team or just selected team members Stay updated with individual...
